Equity means consistent and fair treatment of all individuals. At the same time, the fight for digital equity requires recognition that not all communities or people start from the same place. ID.me’s No Identity Left Behind initiative addresses current issues in the market, and accommodations that must be made, to level the playing field for underserved communities.
Digital Equity
Helping All People Participate
Digital Equity
People Helping People


June 24, 2020
Virtual In-Person Identity Proofing
Ensure each and every user can verify their identity and access services using ID.me's in-person proofing solution.
June 13, 2020
Treat Each Customer Like Your Favorite Family Member
Blake Hall explains the company's values and the huge investments made in customer support. Hall discusses the importance he places on treating each customer like a favorite family member.
May 24, 2019
No Identity Left Behind
Video call-based identity proofing serves all demographics, including those that are often excluded from self-serve online identity verification processes.