Read our updated 
July 7, 2022
Providing Individual Attention to Every User
Behind every unique identity is a unique individual — with their own story, perspective, and needs. We take the time to listen and understand them.
July 7, 2022
Reducing Challenges to Verification
ID.me support agents are driven to see every user identity verified, no matter what it takes. We put in the extra time necessary to ensure every user has access.
July 7, 2022
Helping Users Dealing with Financial Shock
Financial shock should not be compounded by bureaucracy. That’s why we do what we can to help users through these times and get the support they need.
July 7, 2022
Supporting the Deaf Community and Their Needs
Language is important to feel seen and supported. ID.me provides video chat agents who know American Sign Language (ASL)
July 7, 2022
Increasing Equity for the Unhoused
Lack of housing can present challenges for many. ID.me is committed to helping the unhoused population to verify and own their digital identities.
January 13, 2022
Access for All: Promoting Inclusion and Equity in Digital Identity
Access, equity, and inclusion should be the goals of any digital identity verification service. ID.me has been meticulous with research, planning, and product development to ensure our hybrid solution achieves…
