Supporting the Deaf Community and Their Needs
Connections through accessible support (and smiles)
Connecting in your own language is important to feel seen and supported. This is especially important for the deaf community, who often rely on the additional support of “face-to-face” video chat interaction. That’s why ID.me provides video chat agents who know American Sign Language (ASL). They especially enjoy seeing the faces of users light up when greeted in ASL.