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Treat Each Customer Like Your Favorite Family Member

By June 13, 2020February 6th, 2023Videos

Treat Each Customer Like Your Favorite Family Member

Blake Hall, CEO and Founder

The Customer Experience

CEO and Founder Blake Hall explains the company’s values and the huge investments made in customer support. Hall discusses the importance he places on treating each customer like a favorite family member.  

“When we look at an incident, we go, is this how you would treat your mom or your brother or your sister, whoever your favorite family member is? If they were coming through and they needed help with their identity did you take care of this person to the same standard?”

With you can ensure that no identity is left behind!

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ID. me

ID. me simplifies how individuals prove and share their identity online.’s next-generation identity platform meets the highest federal standards for online identity proofing and authentication, without compromising access for hard-to-identify groups.’s technology is used by almost 30MM individuals and 500 partners, including federal and state agencies, healthcare organizations, financial institutions, retailers, and nonprofits.