Combating Unemployment Fraud
Tips, Tactics, and Protocols
Presented by ID.me
For Members of US State Government Agencies
In this webinar recording, an expert panel shares lessons learned from real-world experiences working with multiple states on difficulties surrounding Identity Verification for Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA). They discuss the most common attack vectors being used by organized crime syndicates including:
- Social engineering
- Synthetic identity fraud
- Stolen PII from the dark web
And offer recommendations on how to deter and prevent fraud attacks using technologies such as:
- Telecom device reputation scoring
- Live verification via video conference
The panel also provides advice on performing forensic analysis and working with law enforcement, as well as creating a repository of known fraudulent actors.
CEO and Founder, ID.me
Blake Hall is the Founder and CEO of ID.me, the next-generation digital identity network that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login to more than 400 leading brands without creating a new password and verifying their identity again. Government agencies, healthcare organizations, financial institutions, and retailers use ID.me to verify the identity of customers. Blake was named CEO of the Year for 2019 by One World Identity. Prior to founding ID.me, Blake led a reconnaissance platoon in Iraq. He was awarded the Bronze Star with Valor for stopping an Al-Qaida assault on a Combat Support Hospital in Mosul. Blake holds a Bachelor of Science magna cum laude from Vanderbilt University and an MBA from Harvard Business School.
Fraud and Investigations Team Leader and Visual Identity Architect, ID.me
Jonathan started his career as a big data software engineer at Applied Predictive Technologies. He moved to McKinsey & Company afterwards, where he spent 2 years as a management consultant helping Fortune 500 companies and government agencies tackle some of their toughest technology challenges. Next, he joined Storyblocks where he helped build out their engineering and product teams from a single engineer to a team of over 40. Most recently at ID.me, he served as an Architect before shifting to his current role leading Fraud and Investigations.
Technology Director, NASWA
Lou Ansaldi has over 30 years of technical, systems engineering and business process re-engineering experience across a number of commercial and government domains, including DoD (particularly classified and joint service programs), SSA, IRS, and of course USDOL. Lou has hands-on engineering and software development experience in advanced technology projects as well as in the Workforce and Unemployment Insurance, including the SIDES and IDH National Systems. At NASWA, Lou serves as the Technology Director and works in partnership with the Integrity Center, UI ITSC, WorkForce ITSC, SIDES, and ICON Business Practices. Perhaps Lou’s keenest focus has and continues to be UI IT Modernization with a concerted emphasis on implementation success, continuous modernization post go-live, baking-in fraud detection and prevention mechanism and connectors to directly related services, and integrated of customer and staff enhancing technologies.
Director, NASWA Integrity Data Hub (IDH) Project
James joined NASWA in January 2015 and has led the Data Hub development effort from its inception. The IDH launched in September 2017 and since that time has stopped improper payments valued in the hundreds of millions of dollars. Prior to joining NASWA, Mr. Cotter worked for 25 years with a management consulting firm providing project management services for several high-visibility government programs. He holds a BS in Electrical Engineering and an MBA degree, both from the University of Maryland. In addition, he recently completed a MS degree in Data Analytics from Western Governors University.
Director, UI Compliance, Indiana Department of Workforce Development
Eryn Craven is the Director of the Unemployment Compliance Division at the Indiana Department of Workforce Development. In this role, she oversees several different units including: Benefit Payment Control (Crossmatching/Fraud Investigations), Employer Compliance, and Collections. Prior to taking on this role in March of 2020, she served in a few other roles within the agency, both on the workforce side and the unemployment division. She is also a licensed attorney in the State of Indiana.
Unemployment Insurance, U.S. Digital Response
Alyssa Levitz leads the Unemployment Insurance program with U.S. Digital Response. She previously held product manager roles with Rover.com, Facebook and Microsoft.