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CX & Fraud Prevention

By September 3, 2020November 30th, 2022White Paper
White Paper

Bridging the Gap

Between Customer Experience And Fraud Prevention

In December 2016, commissioned Forrester Consulting to evaluate the impact of identity fraud on US consumers as well as the measures that financial services and government organizations are taking to curtail identity theft and fraud.

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ID. me

ID. me simplifies how individuals prove and share their identity online.’s next-generation identity platform meets the highest federal standards for online identity proofing and authentication, without compromising access for hard-to-identify groups.’s technology is used by almost 30MM individuals and 500 partners, including federal and state agencies, healthcare organizations, financial institutions, retailers, and nonprofits.