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Helping Veterans Access Benefits Earned Through Service

See why the Veteran Community Relies on ID.me to Access Benefits

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Our Promise: Preventing Fraud and Delivering Equitable Access to Online Government Services

See how ID.me remains a leader in equity and access, helping to ensure government benefits reach users.

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People Helping People: Real Stories of Impact from Our Video Chat Team

See first hand how ID.me live video chat agents, also known as “Trusted Referees”,  help people gain access to the benefits and services they need.

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Trending Topics

A young woman in a headset talks with someone on a computerArticle
February 1, 2023

How our obsession with ID.me customer experience led to shorter wait times

ID.me simplifies how individuals prove and share their identity online. Our goal is to provide a system of identity verification that offers security, privacy, and improved access to government services.…
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October 24, 2022

Enabling Digital Identity Verification for the Unbanked: Opening Doors to Government Benefits & Services

Working abroad can make verifying your identity difficult. Learn how ID.me helped an expat get verified and file his taxes without a credit history.
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12.5 million members of the military community have used ID.me 253 million times across their digital lives FeaturedArticle
July 8, 2022

One Login to Serve Veterans Throughout Their Digital Life: Government, Non-profits, and the Private Sector

ID.me allows veterans to access benefits and services without the need to carry and present physical identification or paperwork at every organization.
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Secure identityArticle
March 7, 2023

New Efforts to Investigate Pandemic Fraud are Admirable; Strong NIST Standards Must Guide Future Efforts

President Biden's plan to combat fraud and identity theft is a major step forward. We are encouraged by major investments to investigate and prosecute these crimes, holding the thieves of…
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Leading in Digital Equity with Multiple LanguagesArticleVideos
July 25, 2022

Discover How Language Accessibility at ID.me Increases Digital Equity

All Americans want secure and fair identity verification — but not all Americans have English as their first language. The language support that ID.me provides helps make digital identity verification…
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Videos
July 7, 2022

Providing Individual Attention to Every User

Behind every unique identity is a unique individual with their own story, perspective, and needs. We take the time to listen and understand them.
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More to Explore

Customer Experience vs Fraud Research ReportWhite Paper
December 1, 2016

Customer Experience and Fraud Prevention

Forrester surveyed 2000 consumers and 300 business decision makers to understand their attitudes towards identity theft and fraud prevention.
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June 15, 2017

The Power of Identity for Marketers

Exclusive discounts allow retailers to target large, influential consumer affinity groups resulting in increased customer spend and retention.
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Federated Identity for Government Agencies White PaperWhite Paper
May 24, 2019

Federated Identity for Government Agencies

Government agencies can take advantage of federated identity to drive account registration and increase access to digital services and benefits.
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Credit History ReportWhite Paper
May 24, 2019

No Identity Left Behind

Video call-based identity proofing serves all demographics, including those that are often excluded from self-serve online identity verification processes.
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How Knowledge Based Verification Works

How Knowledge Based Verification (KBV) Works Knowledge-based verification (KBV) is a technique commonly used in remote identity proofing.  Individuals are asked to prove that they are who they claim to…
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