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How a Public-Private Partnership Provided Benefits to Eligible Individuals and Saved Billions for One State

By August 23, 2021August 31st, 2021Case Study

How a Public-Private Partnership Provided Benefits to Eligible Individuals and Saved Billions for One State

ID.me and the Arizona Department of Economic Security (DES) Partnered to Ensure Eligible Individuals Received Pandemic Unemployment Assistance (PUA) while Protecting Taxpayers and Combating Fraud

woman on phone unemployment

The economic disruption from the COVID-19 pandemic caused an enormous spike in unemployment insurance claims. This historic increase made it difficult for workforce agencies to distribute much-needed benefits to unemployed workers. In March 2020, the Coronavirus Aid, Relief, and Economic Security (CARES) Act authorized the Pandemic Unemployment Assistance (PUA) program to get relief to self-employed, gig, and other independent contract workers quickly.

ID.me and the Arizona Department of Economic Security (DES) partnered to ensure eligible individuals received PUA while protecting taxpayers and combating fraud. By implementing ID.me’s identity verification tool, DES estimates savings from payouts on fraudulent PUA claims for the State of Arizona upwards of $40 billion.

“By October, the results of the pilot program in Arizona showed great success. ID.me contributed to a dramatic reduction in the number of claims, from a record high of nearly 570,400 claims filed in the week ending October 10, to just 6,700 the week ending November 14 — representing a 98.8% decrease in new claims filed”

Read the Arizona ID.me case study to learn more.

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