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Pennsylvania Department of Labor & Industry Case Study

By March 15, 2021September 13th, 2022Case Study

Pennsylvania Department of Labor and Industry Case Study

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The Pennsylvania Department of Labor and Industry (DLI) blocked significant amounts of fraud and verified thousands of identities with ID.me

State unemployment agencies have been under stress during the COVID-19 pandemic. After Congress passed increased funding for unemployment benefits the CARES Act in March 2020, states have seen due to huge numbers of applicants and a massive wave of fraudulent claims from foreign and domestic criminals. In response, the Pennsylvania Department of Labor and Industry (DLI) contracted ID.me to verify the identities of people applying for the Pandemic Unemployment Assistance (PUA) program.

ID.me successfully integrated its solution for Pennsylvania in just seven business days and verified thousands of applicants. Meanwhile, ID.me was able to block fraud while maintaining access through its video call backup system. Now working with 22 states, ID.me continues to be at the forefront of the fight against state unemployment insurance fraud.

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ID.me simplifies how individuals prove and share their identity online. ID.me’s next-generation identity platform meets the highest federal standards for online identity proofing and authentication, without compromising access for hard-to-identify groups. ID.me’s technology is used by almost 30MM individuals and 500 partners, including federal and state agencies, healthcare organizations, financial institutions, retailers, and nonprofits.