Eight best practices government agencies should require from digital identity providers
The pandemic forced many agencies to rapidly digitize their processes and shift service delivery from in person to online. While many people benefited from those new avenues, many others were left behind due to common barriers such as lack of credit history, name changes, and unease with technology. At the same time, public benefits fraud and identity theft increased exponentially.
As demand for digital services continues to swell, it is critical that agencies implement digital identity verification solutions that deliver secure access while increasing accessibility and eliminating fraud.
Download this white paper to discover eight key evaluation criteria you can use when selecting a digital identity provider to maximize constituent access to government services.